Notifying Tukes of a dangerous or non-compliant product

If a company has manufactured, imported, sold, brokered or otherwise distributed a product that poses a risk, the company must notify Tukes about it and cooperate with Tukes. If the product has been sold in other EU or EEA countries, a notification must also be submitted via the Business Gateway system. A notification of a dangerous product is primarily made by the manufacturer located in the EU or, if the manufacturer is located outside the EU, a representative of the manufacturer or the importer. The notifier must carry out a risk assessment on the product.

Companies can submit the notification using the form (docx, 139 kb) available on the Tukes website. The notification can be sent to kirjaamo (at) tukes.fi.

It is essential that the notification is submitted immediately upon learning of the dangerous product. The notification must be submitted even if not all the information is available. The information can be supplemented later.

Tukes must be notified if the product causes, for example, one of the following:

  • a health hazard, including those that are not immediately evident
  • an accident, such as a fire or an accident requiring hospitalisation
  • an incident, including situations where the impacts are not immediately evident
  • a serious close call that could have resulted in an accident

Even a minor risk factor in the product may require a notification in the following situations:

  • The product is widely distributed, or a large number of products have been sold.
  • The danger is not obvious, i.e. it is difficult for the consumer to detect it.
  • The product is intended for children, young people or the elderly.

The media are often interested in whether the company has acted in accordance with the law and notified the supervisory authority. In addition to breaking the law, failure to submit the notification may result in a bad public image.

The company must provide the supervisory authority with the information necessary for monitoring compliance with the law within the given deadline. A person who provides a public authority with false information can be sentenced to a fine or to imprisonment for at most six months for providing a false testimony to a public authority (Criminal Code 39/1889, chapter 16, section 8).

Responsibility for product safety lies with the company. Submitting a notification does not remove the company's liability.