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A service provider's general obligations This page contains a general description of leisure service providers' obligations under the Consumer Services Act 185/2025. For more detailed instructions, see Tukes instructions Safety in Consumer Service...https://tukes.fi/en/products-and-services/safety-in-leisure-services/service-provider-obligations
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Taking out of service A decommissioned electrical installation must not cause a hazard. An electrical installation can be considered as having been taken out of service after it has been separated from the electricity distribution network that sup...https://tukes.fi/en/electricity/electrical-installations/taking-out-of-service
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Planning and delivery of the service This page contains a general description of leisure service providers' obligations under the Consumer Services Act 185/2025. For more detailed instructions, see Tukes instructions Safety in Consumer Services . ...https://tukes.fi/en/products-and-services/safety-in-leisure-services/service-provider-obligations/planning-and-delivery-of-the-service
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Tukes.fi Valitse kieli Suomi Välj språket Svenska Select language English Ensure the safe interruption and end of your service Prevent or interrupt your service or its part if the load-bearing capacity of ice is insufficient or the service present...https://tukes.fi/en/ice-safety-in-consumer-services/closing-the-service
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Being a customer of a consumer service Table of Contents Table of Contents Close Consumers’ personal responsibility for their safety The service provider, such as the municipality that owns an indoor swimming pool or an adventure course entreprene...https://tukes.fi/en/home-and-leisure-time/being-a-customer-of-a-consumer-service
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In-service verification of scales is required Regular in-service verification of scales is required. The verification is carried out by an approved inspection body. The scales must be verified every three (3) years. As an exception, automatic line...https://tukes.fi/en/products-and-services/measuring-instruments/scales/in-service-verification-of-scales
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If a service poses a hazard or risk What to do if you have doubts about the safety of a service provided Notify the service provider immediately of your concern or observations. If necessary, you can report the dangerous service to Tuke s. What to...https://tukes.fi/en/home-and-leisure-time/if-a-service-poses-a-hazard-or-risk
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In-service verification of measuring systems Scheduled verification must be carried out every two (2) years as well as whenever necessary on the liquid fuel measuring instruments that are in use. The verification is carried out by an inspection bo...https://tukes.fi/en/products-and-services/measuring-instruments/liquid-fuel-measuring-systems/in-service-verification-of-measuring-systems
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Report a dangerous or defective product or service Use the following forms to make a report Report of a dangerous or defective product Report of a dangerous consumer service Accident report from the service provider to Tukes Hiddenhttps://tukes.fi/en/online-services/report-a-dangerous-or-defective-product-or-service
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In-service verification must usually be performed regularly on measuring instruments The company or other party using the measurement result is responsible for ensuring that the measuring instrument operates reliably throughout its service, and th...https://tukes.fi/en/products-and-services/measuring-instruments/use-of-measuring-instruments/in-service-verification-must-usually-be-performed-regularly-on-measuring-instruments
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Tukes.fi Valitse kieli Suomi Välj språket Svenska Select language English Think ahead about the service or event you are about to provide, for whom and where The following consumer services can be provided on natural ice: ice carousel, café, ice s...https://tukes.fi/en/ice-safety-in-consumer-services/plan
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Katriina Luoma, M.A. (Food Science), has been appointed Director of FINAS. She will start in the position on 1 March 2023.https://tukes.fi/en/-/katriina-luoma-to-be-appointed-director-of-finas-accreditation-service
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PDF Safety in Consumer Services Tukes guideline Description: This is the Finnish Safety and Chemicals Agency Tukes’ general guideline on how to apply the obligations of service providers, as laid down in Act 185/2025 on the Safety of Consumer Serv...https://tukes.fi/en/services-for-consumers/safety-in-consumer-services
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Safety in leisure services Act on customer safety in leisure services has been updated. Its name is the Act on the Safety of Consumer Services (185/2025), or the Consumer Services Act in short. The new Act replaces the sections on services in the ...https://tukes.fi/en/products-and-services/safety-in-leisure-services
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Forms about products and services.https://tukes.fi/en/online-services/forms/products-and-services
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Safety instructions for dog sled services Instructions Description: These instructions apply to guided dog sledding rides and related additional services (e.g. participation of customers in dog feeding and harnessing). In these instructions, the t...https://tukes.fi/en/safety-instructions-for-dog-sled-services
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24.7.2025 | There is a suspicion of a data breach on the FINAS.fi website of the Finnish Accreditation Service. Valtori, the government ICT centre, observed abnormal activities on the server and notified the Finnish Safety and Chemicals Agency Tukes of the breach on 22 July.https://tukes.fi/en/-/suspected-data-breach-on-the-finas-finnish-accreditation-service-website-server
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Ice safety in consumer services This webpage contains Tukes' instructions for service providers on ice safety. The instructions are intended for everyone who organizes consumer services or events open to the public on natural ice. In a service or ...https://tukes.fi/en/ice-safety-in-consumer-services
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Risk-based approach and continuous improvement This page contains a general description of leisure service providers' obligations under the Consumer Services Act 185/2025. For more detailed instructions, see Tukes instructions Safety in Consumer S...https://tukes.fi/en/products-and-services/safety-in-leisure-services/service-provider-obligations/risk-based-approach-and-continuous-improvement
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Services In this section you can find Tukes’s services, such as forms, registers and enrolment for examinations or courses. More detailed instructions can be found on the page for each service. Services Applications and notifications Report a haza...https://tukes.fi/en/online-services